Boulevard - Beyond Acquisition: How Personalization Drives Client Loyalty and Revenue

In the pursuit of rapid revenue growth, many medical spas prioritize acquiring new clients, often overlooking the power of retention. Join Skya Jones, med spa education manager at Boulevard, as she interviews a panel of successful medical spa owners and operators as they challenge the traditional focus on acquisition, showing how prioritizing retention—through personalized, client-centered experiences—can drive long-term profitability.